Common

Use a Calendar

In Common, users can add calendars for use in dspTrack™ and for establishing SLAs in dspConduct™. Users can assign users and configure work days, work hours, and calendar exception dates to calendars.

Calendars in dspTrack™

Calendars are used in dspTrack™ for schedule status calculations. Each plan can have a default calendar assigned so that non-working days and holidays can be included in schedule status calculations. Refer to Set Parameters for Schedule Status Calculations for more information.

A calendar named Default is included when dspTrack™ is installed. Additional calendars can be added for dspTrack™.

The default calendar settings are used to establish work days, work hours, and calendar exception dates for all calendars for dspTrack™ plans when the plans are created. A user can designate a calendar other than the default calendar be used in dspTrack™.  

NOTE: The dspTrack™ Default calendar cannot be deleted.

A user can also change the calendar for any plan in dspTrack™. Refer to Add a Default Calendar to a Plan or All Plans for more information.

NOTE: If a calendar is being used for a plan in dspTrack™, the calendar cannot be deleted.

Calendars in dspConduct™

A default calendar is delivered for dspConduct™. The dspConduct™ default calendar cannot be deleted. dspConduct™ default calendar’s Work Day, Work Hours, and Exceptions may be changed to reflect correct values for a specific client site. Each site should have only one dspConduct™ calendar. A user can only be assigned to one calendar at a time.

Best practice is to have only one dspConduct™ calendar per site.  However, calendars can be added to handle international date considerations.  A user can only be assigned to one calendar at a time.

To use a calendar:

• Add a Calendar
• Copy a Calendar
• Add and Remove a Calendar's Users
• Set Work Days and Work Hours for a Calendar
• Add an Exception to the Calendar
• Copy Work Hours Across Work Days
• Delete a Calendar