dspConduct

Configure a Registered User to Receive Notifications For Posting Success or Failure at the Request Role Level

A Designer can configure settings at the request role level for the Post role that determine if users registered in the platform receive a notification when a request posts successfully or fails to post. To add a registered DSP user to the Request Post Workflow Notification page, select the User ID from the USER ID field then save the record. The DSP populates the NAME, EMAIL ADDRESS and LANGUAGE fields based on the user settings.

NOTE: If the registered DSP user does not have an associated Name, Email Address or Language setting then edit the record and update these values on the page.

After saving the record for the user, set the SEND POST SUCCESS or / and the SEND POST FAIL check boxes for the user as applicable to the message notification requirements.

Refer to Configure Users who Receive Workflow Notifications for Successful or Failed Postings at the Request Role Level for general information.

To register a user in the platform who can receive notification emails for posting success or failure for the Post role:

  1. Click dspConduct > Requests in the Navigation pane.
  2. Click the Roles icon for a request.
  3. Click Vertical View for the Post role.

  4. Click the Request Post Workflow Notification button.

    NOTE: The button is disabled until the Review role is finished and the Post role has started.:

    NOTE: dspConduct™ Task Request Post Workflow Notification must have been added to the role for this button to display. Refer to Add dspConduct™ Task Request Post Workflow Notification to the Post Role for more information.

  5. Click Add.

    View the field descriptions for the Request Post Workflow Notification page

  6. Select the user ID from the USER ID combo box.

    NOTE: The USER NAME, E MAIL ADDRESS, and LANGUAGE ID fields are populated based on the selected user ID. If the registered DSP user does not have an associated Name, Email Address or Language setting then edit the record and update these values on the page..

    NOTE: Workflow messages must have been added for that language to the Category Workflow Language Message  page for the Posted and Posted with Errors event. If they are not added, the notifications are not sent. Refer to Create Language-specific Workflow Messages for more information.

  7. Click the SEND POST SUCCESS check box to enable it, if needed.

    NOTE: The notification is sent when the posting status is Success.

  8. Click the SEND POST FAIL check box to enable it, if needed.

    NOTE: The notification is sent when the posting status is Failed.

  9. Click the ACTIVE check box to disable it if the user should not receive the notifications.
  10. Click Save.

NOTE: Any updates to registered user information on this page is not reflected in the user’s account information. If, for example, the Designer updates the email address on this page for a user registered in the platform, the email address associated with that user account is not updated.