dspConduct

Add an External User Who Can Receive Notifications For Posting Success or Failure at the Request Role Level

External users who are not registered and cannot log in to the product can receive a notification when a request succeeds or fails to post. To register an external user, enter the new USER ID, NAME, EMAIL ADDRESS and LANGUAGE values for the external user. After saving the record for the user, set the SEND POST SUCCESS or / and the SEND POST FAIL check boxes for the user as applicable to the message notification requirements.

Refer to Configure Users who Receive Workflow Notifications for Successful or Failed Postings at the Request Role Level for general information.

To add an external user who can receive notification emails for posting success or failure for the Post role:

  1. Click dspConduct > Requests in the Navigation pane.
  2. Click the Roles icon for a request.
  3. Click Vertical View for the Post role.

  4. Click the Request Post Workflow Notification button.

    NOTE: The button is disabled until the Review role is finished and the Post role has started.

    NOTE: The dspConduct™ task Request Post Workflow Notification must have been added to the role for this button to display. Refer to Add dspConduct™ Task Request Post Workflow Notification to the Post Role for more information.

  5. Click Add.

    View the field descriptions for the Request Post Workflow Notification page

  6. Enter the ID of the external user in the USER ID combo box.

    NOTE: The user ID cannot match any ID already registered in the platform.

  7. Enter the external user’s name in the USER NAME combo box.:

    NOTE: The name entered in the USER NAME field will be used in the notification email.

  8. Enter the external user’s address in the E MAIL ADDRESS combo box.

  9. Select the language of the workflow message in the LANGUAGE ID list box.

    NOTE: Workflow messages must have been added for that language to the Category Workflow Language Message page for the Posted and Posted with Errors event. If they are not added, the notifications are not sent. Refer to Create Language-specific Workflow Messages for more information.:

    NOTE: The languages that display in the list box are active languages in the platform set on the Languages page in System Administration.

  10. Click the SEND POST SUCCESS check box to enable it, if needed.

    NOTE: The notification is sent when the posting status is Success.

  11. Click the SEND POST FAIL check box to enable it, if needed.

    NOTE: The notification is sent when the posting status is Failed.

  12. Click the ACTIVE check box to disable it if the user should not receive the notifications.
  13. Click Save