dspConduct
Business Process (Scenarios)
Use this page to Add a Scenario to a Business Process.
To access this page:
- Select dspConduct > Design in the Navigation pane.
- Click the Business Processes icon for a category.
- Click the Scenarios icon.
Field |
Description |
From IGC |
Displays to indicate that the scenario was assigned to the business process in IGC™. This column displays after the IGC™ parameters are configured in Common on initial install. Refer to the BackOffice Associates® Installation and Upgrade Manual for more information. NOTE: Data entered in IGC™ cannot be updated from within dspConduct™. NOTE: Records that come from IGC™ cannot be deleted. |
PRIORITY |
Displays the order in which the scenario is processed within the business process. NOTE: If the business process scenario was imported from IGC™, the priority is set to 100 by default for the initial business process scenario, then incremented by 10 for each successive business process scenario. A user can update this value as needed. |
SCENARIO ID |
Displays the scenario ID and description. Click the link to open the Scenario page to display details about the scenario. When adding scenarios to a business process, if a scenario is not in the list box, the user can click the Click to add a new item link to open the Scenario page in another browser tab. Refer to Add a Scenario for more information. One or more different scenarios can be added to a business process. A particular scenario can only be added to a business process once. A scenario from a different category than the business process’s parent category can be added as long as it is not assigned the lowest priority in the business process. It also cannot be a dependent of any other scenarios in its parent category. Refer to Allow a Scenario to be used in other Categories for more information. |
Role SLA |
Click to open the Business Process (Scenario Roles) page to configure SLA settings at the business process scenario role level. Refer to Configure SLA settings at the Business Process Scenario Role Level for more information. |