dspConduct

Manage Request Statuses Overview

The Request Status page lists the default statuses installed with dspConduct™. Default status cannot be edited or deleted.

Default statuses have settings configured for archiving a request, editing a request, and allowing role access to the request.

If the ARCHIVABLE check box on the Request Status page is enabled for a status, a request in the status can be archived. By default, a request is archived if it remains in the same status for 30 days. If the ARCHIVABLE check box is disabled, a request in this status is not archived, even after the default setting of 30 days has passed.

NOTE: This setting can be updated at the category level. Refer to Configure the Days Active for a Request Status for a Category for more information.

NOTE: Setting the request status to Cancelled, Deleted or Duplicate Request must be controlled on the Content WebApp's Request page. dspConduct™ does not set these statuses.

If the EDITABLE check box on the Request Status page is enabled for a request status, a Role Processor with access to the request can edit the request based on the role’s type when the request is in that status. If the EDITABLE check box is disabled, a request in this status is read only. No actions can be performed on the request until it moves to a request status with the EDITABLE check box enabled.

If the ROLE ACCESS check box on the Request Status page is enabled for a status, a request in the status can be processed by a role. The Finish and Validate buttons are active when the request is being processed by the Application role. The Reset, Validate, and Reviewer Workbench buttons are active when the request is being processed by the Review role. The Finish button is active for the Post role. If ROLE ACCESS is disabled, these buttons are disabled and a role cannot process the request until it moves to a status where the ROLE ACCESS check box is enabled.

Status

Description

Editable

Archivable

Role Access

Draft

The request has been created in the Content WebApp but has not been submitted.

Yes

No

No

Cancelled

The request will not be posted because it has been marked for cancellation.

Yes

Yes

Yes

Deleted

The request will never be posted because it has been marked for deletion.

No

Yes

No

Duplicate Request

The request is a duplicate of another request already in the system.

No

Yes

No

Scheduled

The request is scheduled to be posted at the date and time set on the Request Group Post page.

No

No

Yes

Posted

The Request has been posted. All Integrate processes have completed posting, but the Post role has not been finished.

Yes

No

Yes

Posted with Errors

At least one posting process has failed. All Integrate processes have completed posting, but the Post role has not been finished.

Yes

No

Yes

Posting Started

A user clicked the Group Post or Post icons on the Request Group Post or Request Post Process page but the posting processes have not completed yet. .

No

No

No

Request in process

This request is in process and has not been fully posted.

Yes

No

Yes

Finish Processing

This request has been posted and is awaiting finished data download.

No

No

No

Finish Failed

This request has been posted but the downloading of finished data failed.

Yes

Yes

 

Yes

 

Finished

This request has been posted and the finished data has been downloaded.

No

Yes

No

A user can add a custom status, and set the archive, edit, and role access settings for that status.

To work with request statuses: