dspConduct
Set the Days Active for a Request Status
A Designer can configure how long the request data stays in the main request tables before it is archived.
Before this task can be completed, Create a Category and Add a Custom Request Status.
NOTE: Adding a custom request status is only necessary if a status other than the default statuses is needed
- Select dspConduct > Design in the Navigation pane.
- Click Vertical View for a category.
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Click the Request Status Params icon.
NOTE: All of the Request Statuses from the Request Status page are listed.
NOTE: The default number of days active is 30.
- Select a REQUEST STATUS.
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Click Edit.
View the field descriptions for the Category Request Status page.
- Enter a value in the DAYS ACTIVE field.
- Click Save.
NOTE: No records can be added to this page. To add custom request statuses, refer to Add a Custom Request Status for more information.
NOTE: After a request is archived, users with security configured can view it. Refer to View Archived Requests for more information.
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