Send a Temporary Password to a New User

A new user needs a password in order to log in. An Administrator sends an email to the user containing a temporary password.

The user creation email sent to the user states that their DSP® account password has been created with a temporary password. The email contains a link for the user to set their new password.

Before this task is performed, the user must be created. Refer to Create a User Account in Common for more information.

To send a temporary password to a user:

  1. Select Common > User Management in the Navigation pane.
  2. Select a user ID.
  3. Click the Set Password and Notify User Password icon; a message displays.
  4. Click OK.

When the user is first created, the user receives the “user creation” email. Subsequent times the Set Password and Notify User Password icon is clicked for the user (whether the user has logged in or not), a “password reset” email is sent. Refer to Reset a User's Password for more information.

Continue with Assign a User to a Security Role in Common.