dspConduct

Reset a Role with the Review Role Type

A Review role is reset when a Role Processor rejects a role > task combination during the review process.

Refer to Review a Request and Reject a Request for more information.

The reset process for a role with the Application type is different than the one for the Review type. Refer to Reset a Role with an Application Role Type for more information.

Before performing this task, a request must have been created and a role with the type Application must have been finished.

Resetting a Review role:

  • Resets all Application roles associated with the selected role > task combination and all Application roles that are dependent on those roles.
  • Resets all dependency and workflow emails for all users assigned to the Application roles and their dependent roles.

NOTE: The DEPENDENCY COMPLETE check box is no longer enabled for any dependent Application roles. No buttons are active for the dependent role. The role that was reset must be finished before work can begin for any dependent roles.

  • Sets the Application role with the lowest priority to active.
  • Retains any completed information.
  • Allows the Application role to edit the completed information.
  • Clears the FINISHED ON and FINISHED BY fields for the Application role and the Review role.

NOTE: These fields are populated again when the role is finished.

  • Activates the Finish and Tasks icons for the Application role.
  • Dithers the Tasks, Finish, and Reject icons for the Review role

NOTE: The Reset process initiates the workflow email to users assigned to the Application role (if that role has messaging enabled). The Reset process displays a notification from within dspConduct™ to users assigned to the role (if that role has messaging enabled). Refer to Enable or Disable Messages for a Role for more information.

NOTE: A user who is not assigned to the request’s role but is assigned to a role in the Category can view the role if the Auto Extend Display option is set for the role. This user cannot update the role.