dspConduct
Configure Users who Receive Workflow Notifications for Successful or Failed Postings at the Scenario Role Level
A Designer can configure settings at the scenario role level for the Post role that determine if users, including users registered in the platform and external users (users who are not registered and cannot log in to the product), receive a notification when a request posts successfully or fails to post.
Configuring these settings at the scenario role level allows them to be set once for any request based on the scenario role. After a Designer saves a record at the scenario role level, the user is added to the Request Post Notification Workflow page.
The Designer can also configure all of these settings at the request role level without adding them at the scenario role level. Refer to Configure Users who Receive Workflow Notifications for Successful or Failed Postings at the Request Role Level for more information.
Before performing this task, the Designer must access the Category Workflow Language Message page once for notifications to be sent. On this page, the Designer can set the email address that sends the notifications for events, including the Posted and Posted with Errors event used with these types of notifications. The default language for notifications is English. If the text of the notifications is in another language, the Designer must add the translated text for that message. Refer to Create Language-specific Workflow Messages for a Category for more information.
Additionally, a dspConduct™ task must be added to the Post role. Refer to Add dspConduct™ Task Request Post Workflow Notification to the Post role for more information.
Refer to Send Workflow Notifications when a Post Fails or Succeeds for general information.
Users who are registered in the platform and external users can be configured to receive these messages.
